Notes
Notes from shipped work
Plain-English write-ups from software we build and run: what AI automation looks like in production, what it costs to operate, and what to check before you buy it.
- What it takes to run real-time voice AI in productionAI receptionists and phone-answering agents are suddenly everywhere. What we learned shipping real-time voice AI with paying users — and the four questions to ask before you buy one.July 2026 · For clinics, agencies and any business that lives on the phone
- Automating a service business back office: a real exampleA concrete account of a back office that runs itself — payments, scheduling, allocation and records — from an online school we built and run, and how the pattern maps to other service businesses.July 2026 · For founders and operators of service businesses
- Adding AI to an existing product without burning moneyThe demo is a weekend; production is billing, cost control and reliability. Lessons from shipping AI features in our own SaaS products — metering, structured outputs and model choice.July 2026 · For SaaS founders and product owners
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